Prices and Currency

Our prices are in USD.

Prices on line are exempt from VAT Value Added Tax (Vat is included). Eventual additional local taxes not related to custom import, such as state tax or use tax, are not included and are the customer’s responsability.

Order Payment

We accept payments through PayPal And Credit Cards.

Shipment Information

The products can be send to an address selected by you (home, work, etc. – never a PO Box) and we ship worldwide.

We do not ship to postal codes.

Delivery of orders is via courier.

Shipping cost is 10 USD.

The estimated delivery time is from 10 days.

We reserve the right to withdraw any product from this web page at any time and to remove or edit any materials or content. While we do our best to process all orders, may be exceptional circumstances that require us to reject the shipping of an order even after sending the Ship confirmation. So we reserve the right to do at any time, to our sole discretion.

We will not be liable to you or to any third party by reason of our withdrawing any product from this web page, regardless of whether the product has been sold or not, remove or edit any materials or content of the web page, or for refusing to process an order after we have sent the confirmation order.

Return Policy

If for any reason clients are not satisfied with an order, the item(s) can be returned for size exchange, store credit or partial refund within 28 days of the merchandise’s delivery date.

Return Instructions

To request a return authorization send an email to info@rubengalarreta.com , we will send you the instructions for the return shipment.

The three Types of Return are:

1.Size exchange

 Items can be exchanged only when a different size or a different color of the same Item Code is available. Shipment cost is of 8 euros.

2.Store credit 

As soon as the return has been processed, the customer will receive a code for the total value of the return items. The code may be used on the following order placed on rubengalarreta.com Store credit:

-can be used one time only on a future order within three months of the return

-must be used in its entirety on an order that is either equal to or greater than the value of the store credi

3.Partial Refund In the case that a refund is requested, the cost of shipping and any import fees are the responsibility of the Client.

-The cost of return shipping is 30 euros, plus the cost of import fees. This amount will be deducted from the the final refund.

-Refunds will be processed as soon as returned items have been checked and accepted by Us.

-All refunds will be issued in the same currency as the original purchase. Any differences in the amount refunded are due to exchange rate fluctuations and will not be reimbursed.

Return Terms and Conditions

-Returns must be shipped within 28 days of the order delivery date.

-The Security Tag must still be intact and attached to returned items. Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use.

-Items must be returned with all original tags, packaging and other accessories (dust bags, hangers, garment covers etc.) received with the order.

-In the case of defective or incorrect merchandise, clients must follow the instructions above.

We reserve the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.

-In the case that the return shipment requires pickup or the payment of any added fees, we reserve the right to refuse returns sent with a different courier than specified in the confirmation email.

-We reserve the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online. In the case of unauthorized or non-standard returns, the merchandise will be returned to the shipping address specified in the original order.

                                                                            Last Updated on 20/08/2014