To make purchases on Ruben Galarreta Online Store you do not need to register however, we suggest you to create an account to access exclusive services dedicated to our customers.

To make purchases on Ruben Galarreta Online Store you do not need to register however, we suggest you to create an account to access exclusive services dedicated to our customers.

Where can i get product information?

On each product page, you will find all available sizes, a description and the composition of the item. You can click on the product image to zoom in and see all of the details.

  1. From the item page, select the desired size of the product
  2. Add the product to your Shopping Bag
  3. Once you have finished shopping, click on Shopping Bag
  4. Select the shipping method and a payment method
  5. Enter your shipping details and your billing details
  6. Check that the information you entered is correct and click “Proceed to Checkout”

After a few minutes you will receive a confirmation e-mail with the details of your order.From this moment on our warehouse will take care of everything and as soon as the order ships we will notify you with another confirmation e-mail.

We offer standard and express shipping. You can choose your favourite shipping method at the time of checkout. Delivery time can vary from 24 hours to 15 days based on your location and method you have chosen.

We offer FREE WORLDWIDE DELIVERY on all orders from 175 euros and free delivery in Spain on all orders from 50 euros. Shipping cost applicable may vary from country to country and it will be automatically calculated at the time of checkout.

You will receive an e-mail containing your Tracking Number once your package has been shipped from our distribution center, approx. 24 hours from order date.

We accept over 135 currencies.

The prices of our products are displayed according to your location:

Europe: Euro

U.K: Pounds

Any other places: U.S. Dollar

We accept payments through-

PayPal

-Visa, MasterCard, American Express, Diners Club, Discover, JCB, and many more major credit card providers

-Bank transfer

On www.rubengalarreta.com  every purchase is made with maximum security thanks to the use of the most advanced encryption services (SSL). We only use protected connections as demonstrated by the “https” URL prefix and the lock symbol that appears in the browser’s address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.

We easily accept returns within 14 days of the merchandise’s delivery date.
If for any reason you are not satisfied with an order, the item(s) can be returned for size exchange, store credit or partial refund. To request a return send us an email to [email protected] we will send you the instructions for the return shipment. Find all details in Terms & Conditions.

To request a return send us an email to [email protected] we will send you the instructions for the return shipment. Find all details in Terms & Conditions.

Send us an email

GENERAL ENQUIRIES

[email protected]

BUYERS AND STORES

[email protected]

PRESS AND COLLABORATIONS

[email protected]

Please allow up to 48 hours for a response to your inquiry. Emails sent during non-office hours will be responded to on the next business day. 

Our customer service is available from Monday to Friday, from 10.00 am to 6.00 pm (GMT+01:00)